Frequently asked questions
General
How can I know if I should see a therapist?
Have you been stuck in anxiety or fear? Are things falling apart because you are struggling to make some key changes in your life? Are key relationships in your life crumbling and you feel powerless to do anything about it?
Therapy would often help in situations like these. Try it out and see if someone is able to help you.
How should I choose a mental health counselor?
Read about several therapists. Does it feel like some might be good fits? Reach out to them and set up a consultation or try out a few sessions. It is important to have a good fit with a therapist, so feel free to decide that a certain therapist is not a good match for you, and try out another one.
How will I communicate with my therapist?
How many sessions do I need to get results?
It really depends on what needs to be addressed. For many clients, eight to ten sessions can be extremely productive. For some milder issues, three to five session may be enough. For more complicated situations, twenty sessions may be more realistic.
Regardless, most people notice improvement within the first several sessions. If you don't, bring it up! Sometimes that discussion is exactly what helps therapy be more helpful.
What kind of therapy approaches do you offer?
EMDR, Solutions-Focused Therapy, Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Marriage Therapy. Let me know what you would like to accomplish, and I'll tell you if that's something I can typically help with.
Therapy
How does the first session work?
The first session is primarily an introductory meeting. The therapist will need to learn more about you to work effectively. They may ask questions about what brought you to therapy, as well as inquire about various life events, family, relationships, and other relevant aspects. Alternatively, they might listen to your story, guiding the conversation with clarifying questions.
Online Format: At the scheduled time, you connect with your therapist using a convenient platform or messenger. It's important that you are alone in the room during the session to ensure privacy and focus.
In-Person: You visit the therapist's office at the appointed time.
The session typically lasts 50 minutes, but there can be exceptions depending on your needs. It's advisable to confirm the session length with your therapist beforehand.
How should I choose a mental health counselor?
Read about several therapists. Does it feel like some might be good fits? Reach out to them and set up a consultation or try out a few sessions. It is important to have a good fit with a therapist, so feel free to decide that a certain therapist is not a good match for you, and try out another one.
I don't like my therapist, what should I do?
If you are not satisfied with your therapist, use the specialist selection feature on our platform. You can choose from four suggested therapists. Additionally, on the main page of the platform, there is a filter for specific issues. Use it to see all the specialists who have experience working with your particular concern.
It's important to understand what exactly didn't work for you. Working on yourself is not always a joyful process, as it often involves confronting aspects of your personality that you haven't seen or didn't want to see before. Accepting and processing these aspects requires resilience.
Finding the right therapist can be challenging, much like finding a new friend. Don't give up; the results are worth the effort you put into finding a specialist who is right for you.
Will my therapist treat what I say as confidential?
All therapists are registered with their respective professional organizations, having successfully completed the required education, exams, training, practice, and ongoing supervision.
In general, therapists will keep what you tell them confidential, but there are some limited exceptions. For example, if you threaten serious harm to yourself or to an identifiable victim, the therapist may be required to report this information to the relevant authorities. Therapists are also subject to ongoing professional supervision as required by their organizations.
Before starting therapy, it’s a good idea to discuss any concerns or questions you have about confidentiality with your therapist to fully understand their obligations.
Can I cancel or reschedule a session?
Yes, you can cancel or reschedule a session up to 24 hours before it begins. If you cancel the session later than this, the payment for the session is non-refundable.